Fallsview Casino

Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By accessing and using our services, you acknowledge that you have read and understood this policy. We are committed to transparency regarding data collection practices while providing you with an exceptional gaming experience that complies with Canadian privacy legislation and industry standards.

1. What Are Cookies and How We Use Them

Cookies are small text files stored on your device when you visit our website. These files contain information that helps us recognize your browser and enhance your gaming experience. We use cookies to maintain session security, remember your preferences, analyze website performance, and deliver personalized content relevant to your gaming interests.

Our cookie implementation follows Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) requirements, ensuring your privacy rights are respected while we deliver optimal gaming services. We only collect information necessary for legitimate business purposes related to online gaming operations.

2. Types of Cookies We Deploy

We categorize our cookies into several distinct types based on their functionality and purpose within our gaming platform:

  1. Essential Cookies: Required for basic website functionality, user authentication, and secure gaming sessions
  2. Performance Cookies: Collect anonymous data about website usage, page load times, and technical performance metrics
  3. Functional Cookies: Remember your preferences, language settings, and gaming customizations
  4. Analytics Cookies: Help us understand player behavior, popular games, and website navigation patterns
  5. Marketing Cookies: Enable targeted advertising and promotional content delivery based on your gaming interests
  6. Security Cookies: Protect against fraudulent activities and maintain account security during gaming sessions
  7. Third-Party Cookies: Placed by external service providers for payment processing, customer support, and integrated services

3. Cookie Duration and Storage Periods

Different cookies have varying lifespans depending on their purpose and functionality. Session cookies expire when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from hours to years.

Essential gaming cookies typically last for your entire session to maintain security and functionality. Preference cookies may persist for up to one year to remember your settings between visits. Analytics and marketing cookies generally expire after 24 months, allowing us to analyze long-term trends while respecting privacy principles outlined in Canadian privacy legislation.

4. Third-Party Services and Cookie Integration

Our gaming platform integrates with various third-party services to enhance functionality and user experience. These services may place their own cookies on your device, subject to their respective privacy policies and cookie practices.

Third-party services include payment processors, game providers, customer support platforms, analytics services, and marketing tools. While we carefully select partners who meet our privacy standards, we recommend reviewing their individual privacy policies to understand their data collection practices. We maintain data processing agreements with all third-party vendors to ensure compliance with Canadian privacy regulations.

5. Managing Your Cookie Preferences

You have comprehensive control over cookie usage on our platform. We provide multiple methods to manage your preferences and exercise your privacy rights under Canadian law:

  1. Cookie Preference Center: Access our dedicated settings page to enable or disable specific cookie categories
  2. Browser Settings: Configure your browser to accept, reject, or prompt for cookie approval
  3. Account Dashboard: Modify marketing communication preferences and data sharing settings
  4. Opt-Out Tools: Use industry-standard tools to opt out of behavioral advertising cookies
  5. Mobile Settings: Adjust privacy settings on mobile devices to control cookie and tracking behavior

Please note that disabling essential cookies may impact website functionality and your ability to access certain gaming features. We strive to provide clear information about the consequences of different cookie settings.

6. Browser-Specific Cookie Management Instructions

Each web browser offers different methods for managing cookies. Below are instructions for popular browsers used by our gaming community:

  1. Google Chrome: Navigate to Settings > Privacy and Security > Cookies and Other Site Data to configure preferences
  2. Mozilla Firefox: Access Options > Privacy and Security > Cookies and Site Data for detailed controls
  3. Safari: Use Preferences > Privacy > Manage Website Data to control cookie storage and tracking
  4. Microsoft Edge: Go to Settings > Cookies and Site Permissions for comprehensive cookie management
  5. Opera: Visit Settings > Advanced > Privacy and Security > Site Settings for cookie configuration

We recommend keeping your browser updated to ensure optimal security and privacy protection while gaming on our platform.

7. Your Privacy Rights and Contact Information

Under Canadian privacy legislation, you possess specific rights regarding personal information collection and processing, including data gathered through cookies. You may request access to your personal information, request corrections to inaccurate data, or withdraw consent for non-essential data processing activities.

We are committed to responding promptly to privacy-related inquiries and requests. Our privacy team regularly reviews cookie practices to ensure compliance with evolving regulations and industry best practices. We also conduct periodic audits of third-party integrations to maintain high privacy standards.

If you have questions about our cookie practices, wish to exercise your privacy rights, or need assistance managing your preferences, please contact our privacy team through the designated channels provided in our main Privacy Policy. We typically respond to privacy inquiries within 30 days, as required by Canadian privacy legislation.

This Cookie Policy may be updated periodically to reflect changes in technology, regulations, or business practices. We will notify users of material changes through prominent website notices or direct communication methods. Your continued use of our gaming platform after policy updates constitutes acceptance of revised terms.