Fallsview Casino

Contact Us

Our customer support team is committed to providing comprehensive assistance to all players in accordance with Canadian gaming regulations. We maintain multiple communication channels to ensure your inquiries are addressed promptly and professionally. Our support services operate under strict confidentiality protocols and comply with all applicable privacy legislation in Canada.

Support Channels and Response Times

We offer several convenient methods to reach our support team. Each channel is staffed by qualified representatives trained in responsible gaming practices and Canadian regulatory compliance.

Contact MethodAvailabilityResponse Time
Online Chat24/7Immediate
Email Support24/72-4 hours
Phone SupportDaily 8AM-2AM ESTImmediate

Email: [email protected] | Phone: 1-416-555-0187

  1. Prepare your account information before contacting support
  2. Clearly describe your inquiry or technical issue
  3. Reference any relevant transaction numbers or error messages